Welcome to the website of Ciucani Mocassino Machinery S.r.l. (hereinafter ‘Ciucani’). Before using the website, please carefully read the following Terms and Conditions governing the use of the site and the request for product quotations via the site.
Ciucani Mocassino Machinery S.r.l. is an Italian company based in Contrada San Girolamo, 5 – 63900 Fermo (FM) – Italy. The VAT number is IT 02017820446.
The Ciucani website offers the possibility of requesting a quotation for the purchase of footwear machinery. The user can browse the website and add products of interest to the shopping cart. Once the request for a quote has been sent, Ciucani will reply with the relevant price and the user can decide to proceed with the purchase via the checkout page.
To request a quote for a product on the Ciucani website, the user must add the product to the shopping cart and fill in the request form with his or her personal data. Once the request for a quote has been sent, Ciucani will reply with the relevant price within 48 hours.
After receiving the quote from Ciucani, the user can decide to proceed with the purchase via the checkout page. During the checkout process, the user must provide the payment and shipping information required to complete the purchase.
Ciucani accepts the following payment methods: credit card and bank transfer. The user is obliged to make payment within the terms indicated at the time of purchase.
Delivery of the products will take place as indicated on the website at the time of purchase. Ciucani undertakes to deliver the products within the terms indicated, except in cases of force majeure or delays attributable to the carrier.
Ciucani provides the guarantees required by Italian law for products sold on its website.
The user has the right to withdraw from the purchase contract within 14 days from the date of receipt of the product. The right of withdrawal only applies to products that have not been used and are still in their original packaging. To exercise the right of withdrawal, the user must contact Ciucani via customer service and follow the instructions provided.
Ciucani guarantees the refund or replacement of defective products or products that do not conform to the specifications indicated on the website. To request a refund or replacement, the user must contact Ciucani via customer service and follow the instructions provided.
Ciucani reserves the right to suspend the service at any time for reasons of maintenance or updates to the website.
The user must be of legal age to use the Ciucani website and to request purchase quotations via the website.
Some products may not be available in certain countries due to restrictions related to local regulations. The user is responsible for checking local regulations before making a request for a quotation.
The user can register on the Ciucani website to manage his or her personal information and requests for quotations for equipment on the site.
The processing of your personal data is governed by Ciucani’s Privacy Policy, available at https://ciucani.com/privacy-policy
These Terms and Conditions are governed by Italian law. Any dispute arising from the use of Ciucani’s website shall fall under the exclusive jurisdiction of the Court of Fermo.
